Our Shop Policies

Our shipping policies ensure that your order is delivered to you in a timely manner. We offer various shipping methods to suit your needs, and we strive to provide the best customer experience. Please read below for detailed information on our shipping policies.

Return Policy

Our return policy allows you to return eligible items within 30 days of purchase. To be eligible for a return, the item must be unused, in the same condition as you received it, and in its original packaging. Please note that certain items, such as personalized or final sale items, are not eligible for return.

Conditions

To initiate a return, please ensure that the item meets the following conditions:

● The item is unused and in the same condition as you received it.

● The item is in its original packaging.

● The item is eligible for return based on our return policy.

Initiating a Return

To initiate a return, please follow these steps:

● Fill out the return form on our website.

● Pack the item securely in its original packaging.

● Ship the package back to us using a trackable shipping method.

Shipping Method

We recommend using a trackable shipping method to ensure that your return is safely delivered to us.

Please retain the tracking number for your records.

Processing Time

Once we receive your return, we will process it within 5-7 business days. You will be notified via email once your return has been processed and the refund has been issued.

FAQs

Find answers to common questions about our shop policies, including shipping times, return procedures, and item exchanges.

What is your shipping policy?

We offer free shipping on all orders within the United States. International shipping rates vary based on the destination. Please refer to our Shipping page for more details.

What is your return policy?

If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund. Please visit our Returns page for more information.

Can I exchange an item?

Yes, we accept exchanges within 30 days of purchase. Please contact our customer support team for assistance.

How long does shipping take?

Shipping times vary depending on the destination. Domestic orders typically arrive within 3-5 business days, while international orders may take longer. Please refer to our Shipping page for estimated delivery times.

Do you offer gift wrapping?

Yes, we offer gift wrapping services for an additional fee. Simply select the gift wrapping option during checkout.

Still have questions?

Contact our customer support team for further assistance.

Contact Customer

service for inquiries

If you have any further questions about our shop policies, please don't hesitate to reach out to our customer service team.

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